VULT SUPPORT
A clear route to the answer.
Start with the common fixes, open the app or email support with the device and a short description of what happened.
Open VULT
Return to the laptop workspace at app.getvult.club.
Get VULT
Download VULT from the App Store.
VULT for iPhone
See the iPhone experience and download the app.
[email protected]
Never include a password, passcode or one-time code.
QUICK ANSWERS
Try these first.
My budget is not syncing
Confirm you are signed into the same VULT account, check the cloud account panel and avoid replacing a newer cloud copy unless you deliberately choose 'Use this device's data'. Include the device and time of the problem when contacting support.
A receipt result is wrong
Open the transaction and edit the total, category, line item or receipt allocation. VULT recalculates the plan and analytics from the edited transaction.
Where do I manage billing?
Use the provider that billed you. Stripe subscriptions open the web customer portal; store subscriptions are managed in that store.
The app is locked
Use the VULT passcode or supported biometrics. Completed workspaces wait ten minutes after losing focus before locking; onboarding is exempt.
A USEFUL SUPPORT EMAIL
Four details help us find the problem faster.
- Platform: web, iPhone or Android
- Browser or device model and operating-system version
- The screen and action immediately before the problem
- A screenshot with private financial information hidden
DATA AND ACCOUNT REQUESTS
You can reach the controls without the app.
Read the privacy policy or begin an account-deletion request from the public website.